1)We guarantee our products 1 year warranty period.

2)We accept extend warranty period via pay related cost; please confirm with E-Lins Team for detailed cost.

3)If a product stops operating within the specific warranty time, the product can be:

• repaired;
• replaced with a new product;
• replaced with an equivalent repaired product fulfilling the same functionality;
  4)Human damaged products is not included in the warranty.
  5)For new clients, we will undertake the send&receive shipping cost for returned products; for old clients, we will send back repaired or replaced products with the coming new orders.
  

Return Policy

We want you to be satisfied with your purchase. Please read our refund policy:

Eligibility for Refund

• Refund requests must be made within 7 days of receiving the product.
• Items must be unused, in original packaging, and in the same condition as received.
• Customized or special-order products are not eligible for a refund unless defective.
  
  

Process

1)Contact our support team at [email protected] with your order details.

2)Ship the product back after receiving our approval.

3)After inspection, your refund will be processed to your original payment method within 7–10 working days.

Non-Refundable

• Shipping charges;
• Products damaged due to misuse or negligence;
• Return shipping costs are the responsibility of the customer unless the product is defective.