How to make cellular router work?

1. Get a sim card with data business, enough balance available; Insert the sim card into cellular router sim card slot.

2. Cellular signal is good enough because good signal is required for dialup and good internet speed and bandwidth;

3. One PC or Laptop with RJ45 port to config the router. If H685m is with wifi option feature, you can also config it via WiFi.

For details, please refer to the manual.

 

How to make cellular modem work?

1. Get a sim card with data business, enough balance available; Insert the sim card into USB modem sim card slot.

2. Cellular signal is good enough because good signal is required for dialup and good internet speed and bandwidth;

3. One PC or Laptop with usb port is required for the configuration.

4. Insert the USB dongle modem to PC or Laptop, install the drivers and software.

5. Config the APN paramter and network selection, then dialup to internet.

For details, please refer to the manual.

 

Router Series Frequently Asked Questions:
1. Power line connected, but "SYS" or "PWR" or "Power" LED is off.
Answer: Check adapter plug, DC plug. If you have more than one product, try to exchange adapter and product.


2. "SYS" or "PWR" or "Power" is long bright, but the product does not start.
Answer: Check input voltage, standard adapter DC9V/1A, DC5V ~ 25V available, or cut off power to restart the product.


3. "SYS" or "PWR" or "Power" flashing, but local connection is none or abnormal, WEB page couldn’t be accessed.
Answer: "SYS" or "PWR" or "Power" light flashes, indicating CPU normal operation. Check cable, crystal head, or replace whole new network line.


4. Router can not dial-up to get IP.
Answer: Check antenna, SIM card (cleanness and having enough balance).If problem remains, please re-check whether WAN configuration is the same with the manual. If problem still unsolved, please capture the WAN configuration page and send system LOG and send it to our engineers.

Industrial Modem / IP Modem DTU Series Frequently Asked Questions:
1. Power line connected, but "SYS" or "PWR" or "Power" is off.
Answer: Check adapter plug, DC plug. If you have more than one product, try to exchange adapter and product.


2. "SYS" or "PWR" or "Power" is long bright, but the product does not start.
Answer: Check input voltage, standard adapter DC9V/1A, DC5V ~ 25V available, or cut off power to restart the product.


3. Unable to Enter AT commands into modem.
Answer: First check serial cable connection. If the problem persists, please check properties of serial port tools, such as baud rate, etc. For more information, please refer to user manual.


4. Modem can’t make call and send/receive information.
Answer: Check antenna, SIM card (cleanness and having money). Use "AT+CSQ" command to check signal strength. For more information, please refer to user manual.


5. Input "+++", but DTU can not exit transparent mode, unable to set parameters.
Answer: Input more "+++", for normal response in about 20 seconds. Sometimes there is delay, due to tasks not finished.
Then check serial cable connection. If problem remains, please check properties of serial port tools, such as baud rate, etc. (9600 baud). For more information, please refer to user manual.


6. IP modem DTU can not connect to server to set up transparent transmission.
Answer: Switch to wireless module. Check AT command and signal, and check server configuration, and port mapping. For details, please advise to our engineers.